Privacy Policy
Last updated: 2026-07-04
1. Who we are
NeatRoute Studio provides training and resources to help product teams build systematic creativity. Contact: [email protected], +1 (415) 555-0198.
Plain summary: We are a training company, not an ad network.
2. Information we collect
- Account data you provide (name, email, password).
- Transactional data (purchases, access history).
- Support messages and feedback you send.
- Usage data from our site (pages viewed, device, approximate location) using cookies and similar technologies.
Plain summary: We collect only what we need to run the service and improve it.
3. How we use information
- Provide and improve our courses and resources.
- Process payments and deliver purchases.
- Communicate about updates, security, and support.
- Analyze aggregated usage to improve content and usability.
Plain summary: We use data to run the product and make it better, not to sell profiles.
4. Legal bases
We process data with your consent, to perform a contract (e.g., your purchase), to comply with legal obligations, and for legitimate interests like preventing abuse.
5. Sharing
We share data with service providers who help us operate (payments, analytics, hosting). They process data only on our instructions. We may disclose data if required by law or to protect rights, safety, and security.
6. Cookies
We use essential cookies and optional analytics cookies. You can control analytics cookies in the banner or your browser settings. See also our Terms.
7. Data retention
We keep data only as long as necessary for the purposes above, and then delete or anonymize it.
8. Your rights
Where applicable, you may request access, correction, deletion, restriction, or portability of your personal data. You can opt out of non-essential communications at any time.
9. International transfers
When data leaves your region, we use appropriate safeguards such as standard contractual clauses.
10. Security
We use administrative, technical, and organizational measures to protect data. No system is perfectly secure; report issues to [email protected].
11. Children
Our services are not directed to children under 13. We do not knowingly collect data from children.